Contact Us

Customer Support

At Martheri, we aim to provide helpful and straightforward customer service.

For questions about products, orders, shipping, returns, refunds, or product quality, please contact our customer service team.

Email: [email protected]

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM (UTC+8)

For order-related inquiries, please include your order number and a brief description of your request.

Shipping and Returns

Please refer to our Shipping Policy for delivery information and our Return and Refund Policy for return eligibility and refund procedures.

Contact customer service before returning any product. Approved returns will receive the appropriate return address and instructions.

Business Information

Brand Name: Martheri

Company Name: Xiangyang Hongsidai Trading Co., Ltd.

Business Address: Storefront Premises, No. 67 Wanzhou Avenue, Jiazhuang Village, Xiangyang High-tech Development Zone, Xiangyang, Hubei 441000, China.

Website: https://martheri.com/