Privacy Policy

Introduction

Martheri respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://martheri.com/, browse products, place orders, or contact customer service.

Martheri is operated by Xiangyang Hongsidai Trading Co., Ltd.

Information We Collect

When you place an order, create an account, contact us, or subscribe to marketing communications, we may collect your name, email address, telephone number, billing and shipping addresses, order details, purchase history, and customer service communications.

Payment transactions are processed through available payment providers. Complete payment card details are generally handled by those providers.

When you visit our website, we may collect IP addresses, browser and device information, cookie identifiers, pages visited, product views, website interactions, and shopping cart or checkout activity.

How We Use Information

We use personal information to process orders and payments, arrange shipping, provide customer support, manage returns and refunds, maintain website security, prevent fraud, improve services, measure advertising performance, send permitted marketing communications, and comply with applicable laws.

Cookies and Similar Technologies

Our website may use cookies, pixels, scripts, and similar technologies to support shopping functions, remember preferences, analyze website activity, improve performance, and measure advertising effectiveness.

You may manage cookies through available website privacy controls or browser settings. Where required by law, we obtain consent before enabling non-essential tracking technologies.

Sharing Your Information

We may share relevant information with e-commerce platform providers, payment processors, shipping carriers, fulfillment partners, customer service providers, analytics services, advertising partners, professional advisers, and authorities where legally required.

Certain advertising disclosures may qualify as a sale, sharing, or targeted advertising under applicable privacy laws. Required notices and privacy choices are provided where applicable.

AppLovin and Advertising Technology Disclosure

Martheri may use third-party advertising technologies, including services provided by AppLovin Corporation, to measure advertising performance and understand customer interactions.

Where AppLovin technologies are integrated and enabled on our website, AppLovin and its partners may collect, receive, or process information through cookies, pixels, scripts, APIs, or similar technologies.

Depending on the active integration, information may include IP addresses, browser and device details, online identifiers, website visits, product views, search activity, shopping cart events, checkout activity, purchase-related events, and interactions with advertisements.

Email addresses, telephone numbers, and location details may also be processed when provided through an enabled integration.

This information may be used for advertising delivery, campaign attribution, conversion measurement, advertising analytics, interest-based advertising where permitted, fraud prevention, and improvements to advertising services, including AI-powered advertising technologies.

AppLovin and its partners may process information under their applicable privacy policies and legal obligations.

The specific information processed depends on the technologies enabled and applicable privacy choices.

We do not intentionally transmit complete payment card details to advertising platforms for advertising purposes.

Where required by law, valid consent must be obtained before enabling non-essential advertising tracking or related data processing. Depending on your location, you may have the right to opt out of targeted advertising or certain data-sharing activities.

Applicable privacy requests may be submitted through available website privacy controls or by contacting [email protected].

For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.

International Transfers and Data Security

Personal information may be processed outside your country of residence by service providers supporting our business. Appropriate safeguards apply where legally required.

We use reasonable administrative, technical, and organizational security measures to protect personal information. However, no electronic transmission or storage method is completely secure.

Data Retention and Your Rights

We retain personal information as long as reasonably necessary for order fulfillment, customer support, payment records, fraud prevention, dispute resolution, and legal compliance.

Depending on applicable law, you may request access to, correction of, or deletion of personal information, withdraw consent, object to certain processing activities, or opt out of targeted advertising and applicable data sharing.

To exercise your rights, contact [email protected]. Reasonable identity verification may be required.

Marketing Communications

You may unsubscribe from promotional emails through the unsubscribe link provided or by contacting customer service.

Essential communications concerning orders, payments, shipping, returns, and customer support may still be sent.

Children's Privacy

Our website is intended for general retail shopping and is not directed toward children below the applicable age of digital consent. We do not knowingly collect children's personal information in violation of applicable law.

Third-Party Websites

Our website may contain links to third-party websites or services with their own privacy policies. We encourage customers to review those policies.

Contact Information

Brand Name: Martheri

Company Name: Xiangyang Hongsidai Trading Co., Ltd.

Email: [email protected]

Business Address: Storefront Premises, No. 67 Wanzhou Avenue, Jiazhuang Village, Xiangyang High-tech Development Zone, Xiangyang, Hubei 441000, China.

Website: https://martheri.com/